ARTWORKWill original artwork be returned to our school?
We return artwork after we enter your school’s orders, or along with your product shipment, unless you request an earlier return date. And, if requested, we will send you a Dropbox link containing digital images of each student’s artwork!
No. Our Art Guidelines allow for artwork to be sent in various sizes which gives the art teacher the opportunity to use art from his or her current curriculum or for a student to send a treasured piece of art from home. This can save time and resources! See our Art Guidelines.
Paint, bold markers, oil pastels and paper collages are all very effective. Refer to our Art Guidelines for best results!
We don’t send paper as we don’t want to restrict the artist to a specific size…creativity comes in all sizes! We do recommend drawing paper or card stock so that names on the back don’t show through.
Check out our Lessons Plans on our website for lots of ideas for every age!
We accept rectangular artwork up to 12″ x 17″ and square artwork up to 12″ x 12″.
If the art is too large for our scanners it will be digitally cropped at our discretion. This may remove important artistic images, names, etc. We can accept artwork up to 12″ x 17″.
Parents appreciate this added touch! Please keep signatures 1/2″ away from the edges of artwork, as cropping may occur on some products.
We recommend that names, dates and other important details are 1/2″ from the edge of the paper. On many of our products the artwork extends to the very edge of the product and if important details are too close to the edge of the artwork, they may be partially or completely cropped during production. Please consult our Art Guidelines for further information.
We cannot accept and reproduce copyrighted images. If submitted, they will be returned without being processed.
It is always better to send original artwork so that we can professionally scan it for the best reproduction at our facility. If you are sending digital images of artwork, submitting a high resolution scanned image will yield the best results. For photos, follow our Digital Photo Guidelines [pdf standalone]. A high volume of digital images cannot be sent by email. We recommend using a file sharing application, like Dropbox.
Absolutely! It’s fine to extend your fundraiser to siblings and school staff as well. Just create a folder labeled “Misc.” and include a list of participating artists.
We request that schools send one piece of art per student for our Preview Program. We schedule for a specified number of scans and additional artwork could delay your timeline. New art can be uploaded to your Online Gallery or submitted with your paper order forms during the ordering phase of your fundraiser.
To ensure artwork gets attributed to the correct student, label the back of artwork with student name (i.e., Grace Jones), grade and teacher initial (i.e., 2B), school initials and arrow indicating orientation (if there’s any doubt). Use pre-printed labels, or record this information on the back of the artwork in pencil (so it does not bleed through to the front).
Organize artwork alphabetically by student’s last name, in folders provided by SilverGraphics. Enclose a class list in each folder with non-participating students crossed off.
Artwork is irreplaceable and these shippers have excellent tracking capability. We also base our schedules on UPS and FedEx and USPS priority shipping times and other shippers may result in delay of your schedule. SilverGraphics will email a pre-paid UPS shipping label for you to affix to your box of artwork.
Please don’t delay in shipping your school’s artwork if a few students have missed the cut off. If a student’s artwork is not included in your school’s original art shipment to SilverGraphics, the student may still participate in your fundraiser. Here’s how:
Set aside the student’s artwork
- When you distribute order forms, provide the student with a “Generic” order form (emailed to you by SilverGraphics) attached to his/her artwork.
- The parent should complete the “Generic” order form and return it to the school.
- When you ship your school’s orders to SilverGraphics, include the student’s artwork (paper clipped to his/her generic order form) in a folder labeled NEW ART.
For art to be included in your online shop, you must ship it to SilverGraphics before the ordering deadline.
*Contact SilverGraphics if you have a large amount of late artwork (i.e., an entire class).
PROMOTIONAL MATERIALSWhat promotional materials will I receive?
SilverGraphics will provide the following materials, free of charge:
- Digital graphics for Facebook, email blasts or website.
- Posters to display at your school
- Announcement flyers for every student if requested (Preview only)
- Product samples if requested
When you enroll in our fundraiser, you will have the opportunity to select complimentary promotional materials from SilverGraphics and enter the date you would like them available.
The more you promote, the more successful your fundraiser will be!
- Display samples at in-school events
- Send home announcement flyers in student backpacks
- Send out email blasts
- Post on social media
Inform teachers about the program dates and their role in handing out & collecting order forms. Invite them to submit artwork from their own children! Also keep the main office in the loop should a parent contact them with questions or turn in an order form to them.
Please return your samples after your ordering deadline so that we have them to send to the next school in need. We also like to update and refresh our samples yearly.
ORDERINGWhat are the ordering options?
We have four ordering options:
- Paper only: online exclusives not available
- Online only: receive products sooner
- Online and Paper: easy ordering for all
- Express: art and orders turned in at the same time
Add a tile wall to any of these options!
Your Online Shop is protected by student specific access codes and is accessible through the SilverGraphics website! Order forms include clear instructions about how to access your online shop and place orders, another convenient shopping option for busy parents.
You will be able to select from two levels of security:
Level 1 security: Access to student-specific and school-wide artwork
If your school’s privacy guidelines allow, I would recommend going with the first level of security. You, as coordinator, will be given a school-wide access code. This is very useful for giving to parents who lose their order form (or parents with split custody) so that they can find their child’s artwork without needing a specific student access code. The security level is still high as we only identify students by first name and last name code (unless last name is written on the artwork itself).
Level 2 security: Access to student-specific artwork only
You will be given instructions on how to track your online orders on your Online Gallery Portal when your Gallery has been uploaded. Your paper orders can also be viewed here after they have been entered by SilverGraphics.
Yes. Parents may share their access information with others so that they can place orders. If an on time order is placed, it will be delivered to the school. If a late order is placed, shipping will be added and it will ship to the orderer’s chosen address.
Schools will continue to earn profit from their fundraiser until the end of the school year!
You will receive your products within 2 to 3 weeks after we receive your orders.
The paper order due date is earlier than the online due date to allow for time to ship the orders to SilverGraphics.
No problem. Each school is provided with a “generic” order form (a duplicate of your custom forms, minus student name and art image). The parent should place an order using the “generic” form. We’ll match this up with artwork on file in our database. If your school has chosen an Online Shop option, parents can be given the student-specific access code for their child or the school-wide access code, if Level 1 security has been chosen.
Please contact SilverGraphics by email ([email protected]) or by phone (866-366-5700) and we will look into it promptly.
There are two easy ways for parents to submit new art or additional art:
- Access your school’s Online Shop with their student specific access code or school-wide access code (Level 1 security only).
After parents have accessed their child’s art in your Online Shop, they will be given the option to upload new art. For best results, parents should submit a high resolution scanned image or, for photos, follow our Digital Photo Guidelines [pdf standalone].
- Attach new art to a generic form (provided by the school SilverGraphics coordinator) and submit it by the paper order deadline for your school.
Checking addition is very important to your fundraiser—and busy parents sometimes make errors in calculation. You do not need to tally orders as SilverGraphics will email you detailed order summaries along with the invoice after orders have been entered.
It is a good idea in the event that your order shipment gets lost in transit, or if SilverGraphics has questions on any order. Orders placed online can be tracked with your exclusive Online Gallery Portal.
For paper order forms, checks are made out to the entity entered on your Wholesale Agreement (usually your school or PTA/PTO). For online orders, all major credit cards are accepted.
Periodically, SilverGraphics offers promo codes. When placing an order, parents will have the opportunity to join our mailing list to receive all our special offers.
Orders can be faxed to SilverGraphics within 24 hours after your initial shipment. We’ll include these with your on time orders. After this, late orders must be handled in a different manner, detailed below.
- Online Shop Option
This is your easiest option. If you have chosen Online Only or both Online and Paper options, any late order can be placed online. It will be shipped directly to the address chosen and shipping will be charged to the person placing the order. The school will get credit for any late orders placed until the end of the school year with no extra work for you!
- Paper Only Option
We will accept one batch of late orders which will not be guaranteed by the targeted holiday. Shipping will be charged to your school or organization. Your school will profit from your batch of late orders, minus shipping costs.
Your school’s artwork will be on file in our database, available for individual ordering. In fact, our files date back to 2005! Orders are easily filled by choosing an option under “Individual Order” on the shopping page of our website. Here, customers will be prompted through a series of simple steps to place an order. Remember, your school DOES NOT make profits from individual orders placed in this way. It’s a great opportunity for coordinators who have chosen the Paper Only option and don’t want to accept late orders or for parents who want to place an order after your Online Shop has expired.
PRODUCTS & DELIVERYWhen will we receive our products?
SilverGraphics guarantees product delivery to your school on or before the “Receive Products” date listed on your Action Plan.
SilverGraphics will send products packaged by student and class for easy distribution.
It’s advisable to have a distribution plan and line up your volunteers in advance. You will find Unpacking Instructions in every box of product. We recommend scheduling a pick-up date so that fragile products don’t get damaged in student backpacks.
All on-time orders will ship to your school, whether they are placed online or by turning in a paper order form. Late online orders will ship direct to the customer with shipping charges added.
Many of our products are USA made. You can browse this category in our online store. Additionally all imprinting is done right in our home plant in upstate New York!
We are proud to offer a line of eco-friendly products, designated on our order form and online.
There may be some variation in color. This is due to the variety of product textures and surfaces onto which the artwork is reproduced.
Our 11 oz. & 15 oz. mugs are dishwasher and microwave safe. Plates and cutting boards should be washed by hand using mild soap and water, and should not be used in the microwave. All other washing instructions can be found on the back of each packing slip. See all our Care Instructions: [pdf standalone].
If an item arrives damaged or broken or if an order is incorrect, we will replace it. Guaranteed!
Don’t panic! SilverGraphics guarantees that if the order was placed, the product will be shipped to the school. Please check the Orders Summary included with your shipment. If the order is listed on the Orders Summary it means it has been checked off before the shipment is sent out. If the order is not on the Orders Summary, please call SilverGraphics: 866-366-5700.
At the end of the fundraiser, you will receive a detailed order summary itemizing every student order. Your invoice will include orders placed online (if this option is chosen) and orders placed by paper and the profit made through each method. If you have additional concerns or questions, please contact SilverGraphics by email ([email protected]) or phone (866-366-5700).
There’s no need to send payment until you receive your statement from SilverGraphics. After we enter your school’s paper orders and/or your online ordering deadline has passed, we will generate a detailed invoice. Prompt payment is appreciated.
TILE WALLSWhat are our tile options?
We offer tiles in a variety of sizes and finishes to create unique exhibits at your school. See all your tile options and prices here: Tile Wall Information. [standalone]
Satin finish tiles are our most popular because of their high durability and resistance to the glare of commercial lighting. The also have a gorgeous sheen, in between the glossy and matte look.
There are many ways to fund your tile wall, including:
- Run our full-product fundraiser and use the proceeds to purchase a tile for every student (or the graduating class) at wholesale cost.
- Add a line to your order form, inviting parents to order a tile with their child’s art for exhibit at your school. You set the price point.
You can use the same art you submitted for your full-product fundraiser. Or, send in new art just for your tile wall. Follow SilverGraphics Art Guidelines for the best results.
It’s advisable to line up your installation team in advance, perhaps calling on the expertise of a parent volunteer who has experience installing tiles in his/her own home. SilverGraphics encloses easy installation and cleaning instructions with every tile wall that we ship: Tile Wall Installation Instructions. [standalone]
Generally, SilverGraphics produces and ships tile wall tiles at the end of every season, for January and summer installations. Contact SilverGraphics for other options.
Tuscan Porcelain and Textured Glass can be installed outside but only in complete shade. Tiles that can be installed outside in any location and in full sun are coming soon!
Join our private Facebook Group for additional resources, fundraising tips, and promotional images just for SilverGraphics coordinators.
For additional questions, please contact us at [email protected] or 866-366-5700.